We do our best to keep shipping prices low and use USPS for shipping. If you spend $125 or more shipping is free to you.
Orders are processed at our warehouse daily and picked up by USPS Monday through Friday, excluding major holidays. We aim to ship all orders out within 24hrs.
While USPS times vary, California orders generally arrive in 1-2 days once they leave our warehouse. Orders to the other continental states take between 1-6 days and international orders can take up to six weeks once they're shipped and pass through customs in the destination country.
We are not responsible for any lost, stolen, or damaged packages. It is up to you to track your package and ensure you are there to receive it. USPS updates orders once they arrive at their processing center from our warehouse so please check with them for updates once we've shipped it using the tracking number you receive via email.
We appreciate your business and want you to be happy with your order. If you are unsatisfied with any item for any reason, you can return it for a full refund [minus the original shipping costs]. Please remember that all sale & mystery items are final. You must email customer service within 10-days of receiving your order, prior to shipping anything back. Returned items must be in their original form (not worn, altered, washed) and have all original tags/labels attached. We reserve the right to refuse a return if the items show any signs of wear, alterations, misuse or damage. Customers are financially responsible for shipping the item back to WAVY, and including $5 to partially cover re-shipping the item. Please include a detailed note indicating if this is a return or exchange, your order number and contact information to expedite a response.